This leadership role is all about ensuring Fulfillment Center (FC)
delivery is smooth and efficient. You**Apply on the website**;ll be
reporting to the General Manager, as you keep an eye on several
critical areas of Fulfillment & Operations.
Across our growing presence, Fulfillment Centers sit within our wider
Fulfillment & Operations network: they**Apply on the website**;re
the backbone of our global business, driving our innovative culture
and growth. These environments are both highly stimulating and
rewarding: you**Apply on the website**;ll step into your Fulfillment
Center by leading a team of Operations and Area Managers.
We**Apply on the website**;ll expect you to proactively collaborate
with the Operations and Area Managers you**Apply on the website**;ll
be directing. They**Apply on the website**;ll require coaching and
mentoring from you, to ensure that they, and the teams they manage,
are able to meet performance objectives.
How you**Apply on the website**;ll succeed:
The name of your game is to help tackle complex problems that affect
Amazon**Apply on the website**;s Operations and Customer Service.
The teams you manage are always working to resolve just about any
problem that arises during the customer journey. They**Apply on the
website**;ll need your input to aid them in thinking **Apply on the
website**;outside of the box**Apply on the website**;.
Together with them, you will aim to:
# Continuously improve the efficiency of operations and delivery
processes,
# Instill a culture of customer obsession, aiming for excellent
customer service,
# Maintain high standards of operations Health & Safety,
# Inspire and reward an atmosphere of best practice sharing among
employees.
More Senior Operations Manager day-to-day Responsibilities:
# Proactive, constructive engagement with Delivery Service Providers.
# You**Apply on the website**;ll need to monitor the delivery
metrics and performance of more than **Apply on the website**
Associates.
# You**Apply on the website**;ll oversee plans for employees,
schedules, quality initiatives, process change initiatives, in order
to help FCs achieve year-on-year improvements.
# You**Apply on the website**;ll manage a large team (typically
2,**Apply on the website**+): this workforce will consist of both
permanent and temporary employees.
# Via our People Agenda, you**Apply on the website**;ll create,
build up, lead and inspire your workforce to deliver improved
performance levels. Part of this will include paying attention to:
# The safety of our team members
# Employee engagement
# Performance leadership
# Talent & succession management
# Training & development
Senior Operations Manager basic Qualifications:
# Previous experience in manufacturing, production, or distribution
logistics environments: ideally at a senior level role, managing
multi-site locations.
# You hold an degree from an accredited institution.
# You**Apply on the website**;re goal-driven and target-oriented,
always able to step back and appreciate the bigger picture.
# Demonstrated track record of team leadership within a large scale,
fast-moving and process-driven environment: end-to-end process
management experience is a must.
# You**Apply on the website**;re able to manage, motivate and
influence positive work behaviors in employees.
# Proven ability to improve metrics at a country level.
# Excellent command of English - both verbal and written.
Senior Operations Manager preferred Qualifications:
# Ideally, you**Apply on the website**;ll have an awareness of how
to manage Lean/Six Sigma manufacturing techniques.
# Experience of effectively managing third party contract resource
arrangements is also a nice to have.
About our Rewards:
We**Apply on the website**;ll expect you to go the extra mile, but
we**Apply on the website**;ll also make sure you**Apply on the
website**;re well rewarded. As well as a competitive salary, stock
units and site performance-related pay potential, we offer a whole
host of other benefits, including an employee discount. Additionally,
you will find yourself in a stimulating environment where you can
develop processes as well as yourself as an individual by working with
some of the best and brightest minds in the industry. Our rapidly
growing organisation also offers many opportunities for building a
diverse and rewarding career.
To apply for this Senior Operations Manager position, please click on
the apply button!
Amazon is an equal opportunities employer. We believe passionately
that employing a diverse workforce is central to our success. We make
recruiting decisions based on your experience and skills. We value
your passion to discover, invent, simplify and build. Amazon takes
data protection seriously and respects EU and local data protection
laws. Unless you express otherwise, by submitting your CV you
authorize the hiring Amazon company to store your personal information
in the electronic database maintained by Amazon Corporate LLC. in the
USA or one of its affiliates for the purpose of assessing your
suitability for this and future job vacancies and to pursue your
recruiting process. If at any time you want your personal data to be
deleted, you simply need to notify the hiring Amazon company. Amazon
will not share your personal information with any third party without
your prior consent. As part of your interview process with Amazon you
may be asked to authorize the hiring Amazon company to separately
verify your application data and personal background through a third
party service provider.
Standard Images
We**Apply on the website**;re hiring a Senior Operations Manager.
This leadership role is all about ensuring Fulfillment Center (FC)
delivery is smooth and efficient. You**Apply on the website**;ll be
reporting to the General Manager, as you keep an eye on several
critical areas of Fulfillment & Operations.
Across our growing presence, Fulfillment Centers sit within our wider
Fulfillment & Operations network: they**Apply on the website**;re
the backbone of our global business, driving our innovative culture
and growth. These environments are both highly stimulating and
rewarding: you**Apply on the website**;ll step into your Fulfillment
Center by leading a team of Operations and Area Managers.
We**Apply on the website**;ll expect you to proactively collaborate
with the Operations and Area Managers you**Apply on the website**;ll
be directing. They**Apply on the website**;ll require coaching and
mentoring from you, to ensure that they, and the teams they manage,
are able to meet performance objectives.
How you**Apply on the website**;ll succeed:
The name of your game is to help tackle complex problems that affect
Amazon**Apply on the website**;s Operations and Customer Service.
The teams you manage are always working to resolve just about any
problem that arises during the customer journey. They**Apply on the
website**;ll need your input to aid them in thinking **Apply on the
website**;outside of the box**Apply on the website**;.
Together with them, you will aim to:
# Continuously improve the efficiency of operations and delivery
processes,
# Instill a culture of customer obsession, aiming for excellent
customer service,
# Maintain high standards of operations Health & Safety,
# Inspire and reward an atmosphere of best practice sharing among
employees.
More Senior Operations Manager day-to-day Responsibilities:
# Proactive, constructive engagement with Delivery Service Providers.
# You**Apply on the website**;ll need to monitor the delivery
metrics and performance of more than **Apply on the website**
Associates.
# You**Apply on the website**;ll oversee plans for employees,
schedules, quality initiatives, process change initiatives, in order
to help FCs achieve year-on-year improvements.
# You**Apply on the website**;ll manage a large team (typically
2,**Apply on the website**+): this workforce will consist of both
permanent and temporary employees.
# Via our People Agenda, you**Apply on the website**;ll create,
build up, lead and inspire your workforce to deliver improved
performance levels. Part of this will include paying attention to:
# The safety of our team members
# Employee engagement
# Performance leadership
# Talent & succession management
# Training & development
Senior Operations Manager basic Qualifications:
# Previous experience in manufacturing, production, or distribution
logistics environments: ideally at a senior level role, managing
multi-site locations.
# You hold an degree from an accredited institution.
# You**Apply on the website**;re goal-driven and target-oriented,
always able to step back and appreciate the bigger picture.
# Demonstrated track record of team leadership within a large scale,
fast-moving and process-driven environment: end-to-end process
management experience is a must.
# You**Apply on the website**;re able to manage, motivate and
influence positive work behaviors in employees.
# Proven ability to improve metrics at a country level.
# Excellent command of English - both verbal and written.
Senior Operations Manager preferred Qualifications:
# Ideally, you**Apply on the website**;ll have an awareness of how
to manage Lean/Six Sigma manufacturing techniques.
# Experience of effectively managing third party contract resource
arrangements is also a nice to have.
About our Rewards:
We**Apply on the website**;ll expect you to go the extra mile, but
we**Apply on the website**;ll also make sure you**Apply on the
website**;re well rewarded. As well as a competitive salary, stock
units and site performance-related pay potential, we offer a whole
host of other benefits, including an employee discount. Additionally,
you will find yourself in a stimulating environment where you can
develop processes as well as yourself as an individual by working with
some of the best and brightest minds in the industry. Our rapidly
growing organisation also offers many opportunities for building a
diverse and rewarding career.
To apply for this Senior Operations Manager position, please click on
the apply button!
Amazon is an equal opportunities employer. We believe passionately
that employing a diverse workforce is central to our success. We make
recruiting decisions based on your experience and skills. We value
your passion to discover, invent, simplify and build. Amazon takes
data protection seriously and respects EU and local data protection
laws. Unless you express otherwise, by submitting your CV you
authorize the hiring Amazon company to store your personal information
in the electronic database maintained by Amazon Corporate LLC. in the
USA or one of its affiliates for the purpose of assessing your
suitability for this and future job vacancies and to pursue your
recruiting process. If at any time you want your personal data to be
deleted, you simply need to notify the hiring Amazon company. Amazon
will not share your personal information with any third party without
your prior consent. As part of your interview process with Amazon you
may be asked to authorize the hiring Amazon company to separately
verify your application data and personal background through a third
party service provider.
Standard Images
We need : English (Good)
Type: Permanent
Payment:
Category: Others